Comments on: Troublemakers, trolls and a very trying week http://blog.angelaconnor.com/2009/03/07/troublemakers-trolls-and-a-very-trying-week/ Angela Connor on Growing Successful Online Communities Wed, 08 Feb 2012 00:04:09 +0000 hourly 1 http://wordpress.com/ By: Getting tough with members is sometimes a must « Online Community Strategist http://blog.angelaconnor.com/2009/03/07/troublemakers-trolls-and-a-very-trying-week/#comment-1020 Sat, 18 Apr 2009 02:41:56 +0000 http://blog.angelaconnor.com/?p=801#comment-1020 [...] Troublemakers, Trolls and a very trying week [...]

]]> By: Here are the skills community managers really need « Online Community Strategist http://blog.angelaconnor.com/2009/03/07/troublemakers-trolls-and-a-very-trying-week/#comment-1005 Mon, 13 Apr 2009 19:49:50 +0000 http://blog.angelaconnor.com/?p=801#comment-1005 [...] Troublemakers, Trolls and a very trying week [...]

]]> By: Troll Patrol: The heartless jerk « Online Community Strategist http://blog.angelaconnor.com/2009/03/07/troublemakers-trolls-and-a-very-trying-week/#comment-935 Thu, 19 Mar 2009 20:45:45 +0000 http://blog.angelaconnor.com/?p=801#comment-935 [...] Troublemakers, trolls and a very trying week [...]

]]> By: Troll patrol: A new series « Online Community Strategist http://blog.angelaconnor.com/2009/03/07/troublemakers-trolls-and-a-very-trying-week/#comment-918 Mon, 16 Mar 2009 23:56:27 +0000 http://blog.angelaconnor.com/?p=801#comment-918 [...] Troublemakers, trolls and a very trying week [...]

]]> By: Angela Connor http://blog.angelaconnor.com/2009/03/07/troublemakers-trolls-and-a-very-trying-week/#comment-899 Mon, 09 Mar 2009 19:45:15 +0000 http://blog.angelaconnor.com/?p=801#comment-899 Mike: I agree with you that sometimes you just agree to disagree and move on. I have had some cases like that. I will not argue for 12 rounds with a member. Been there, done that…not going back. But when I get fed up and it seems as though people are only testing the waters and trying to make things worse, I take a stand. I’m glad that you do too. be sure to tell me any good stories when you have them.

]]> By: Mike P http://blog.angelaconnor.com/2009/03/07/troublemakers-trolls-and-a-very-trying-week/#comment-898 Mon, 09 Mar 2009 15:55:40 +0000 http://blog.angelaconnor.com/?p=801#comment-898 Angela,

I could not agree with you more. A stand does need to happen at some point when it comes to your troublemakers. The fact of the matter is that your community will observe the “trolls” behavior and when you take action against that individual, the rest of the community understands that you have a vested interest in the success of that community.

If you ignore that behavior, your members will think that you do not care, and likely go somewhere else.

The more that you show your members that you care, the more they will respect you and each other.

Sometimes, though, it is better to agree to disagree and move on.

Mike P / @nhscooch

]]> By: Recent Links at Consulting, Online Communities, and Social Media: Fast Wonder Blog http://blog.angelaconnor.com/2009/03/07/troublemakers-trolls-and-a-very-trying-week/#comment-893 Sat, 07 Mar 2009 19:27:28 +0000 http://blog.angelaconnor.com/?p=801#comment-893 [...] Troublemakers, trolls and a very trying week « Online Community Strategist [...]

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