While many organizations are jumping on the social media bandwagon and joining Facebook and Twitter in droves in an effort to reach the highly coveted Millenials, there is a another important group out there that marketers want to reach: Tweens.
My regular readers know how big I am on the importance and what I call the art of engaging users online, so I was pleased to see emoderation’s new whitepaper: An introduction to using community and interactive advertising to engage tweens/teens.
CEO and founder, Tamara Littleton characterizes the habits, wants and needs of this demographic and provides a wealth of helpful information and tips to marketers in this nine page document that is definitely worth a read.
Here’s an excerpt:
The biggest challenge though, is how to engage with a younger audience who has less patience, lower tolerance levels and obscure loyalties, on their own turf, without being intrusive. Brands that do it reap high rewards: word-of-mouth recommendations between peers are rife, and immediate response and high interaction levels allow smart brands to create a dialogue that can influence sales. But social media sites and online communities are where younger people hang out with each other, not with brands, or 30+ marketers. They expect to talk to their peers, and interact with their friends (although even the term ‘friend’ has been redefined by social media – many teens will have upwards of 500 or 1000 ‘friends’ on Facebook, for example. The visible number of friends has become a badge of popularity).
Read the complete document for more. Littleton offers excellent advice and various case studies that are sure to enlighten.
As a community manager, social media enthusiast and most importantly in this case… mother of a tween, I think this report is dead on.










5 comments
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May 10, 2009 at 3:45 pm
Tamara Littleton
Hi Angela,
I’m so pleased you found it helpful and thanks for sharing the whitepaper with your readers.
Tamara
May 10, 2009 at 8:13 pm
Angela Connor
Tamara: It was a great read. I’m glad to share such insightful reports. Can’t wait to see what you publish next.
June 29, 2009 at 4:32 am
Tia Fisher
Hi Angela
You might well be interested in Tamara’s follow-up white paper: How to ‘Moderate Teens & Tweens’ which eModeration has just published. It takes an in-depth look at the psychology of this group and the impact that online communication has on developing minds – and of course, how best they should be handled by moderators and community managers.
You can download a free copy of it (and other white papers) from our website here: http://www.emoderation.com/about/publications .
Hope you find it of interest!
Tia Fisher (New Business Development, eModeration)
June 29, 2009 at 6:58 pm
Angela Connor
Hi Tia
I will definitely download the new report. Thanks for reaching out and keeping me in the loop. I really like what you guys are doing at eModeration!
-Angela
July 21, 2009 at 10:45 pm
Moderating youth communities requires eye for detail « Online Community Strategist
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