Comments on: Building Community Through Excellent Customer Service http://blog.angelaconnor.com/2009/06/23/building-community-through-excellent-customer-service/ Angela Connor on Growing Successful Online Communities Wed, 08 Feb 2012 00:04:09 +0000 hourly 1 http://wordpress.com/ By: Angela Connor http://blog.angelaconnor.com/2009/06/23/building-community-through-excellent-customer-service/#comment-1796 Wed, 24 Jun 2009 13:20:37 +0000 http://blog.angelaconnor.com/?p=1262#comment-1796 You raise a good point, Martin.
I am not always receptive to phone calls either, but this time it worked well. It just so happens that I was interested in additional information and Jon happened to catch me at a good time when I was able to have a conversation. So, the stars were aligned for sure.

]]> By: VandeNikhilam USA » Building Community Through Excellent Customer Service « Online … http://blog.angelaconnor.com/2009/06/23/building-community-through-excellent-customer-service/#comment-1792 Wed, 24 Jun 2009 10:32:33 +0000 http://blog.angelaconnor.com/?p=1262#comment-1792 [...] Connor on Growing Successful Online Communities. Here is the original:  Building Community Through Excellent Customer Service « Online … This entry is filed under Customer Service. You can follow any responses to this entry through [...]

]]> By: Martin Reed http://blog.angelaconnor.com/2009/06/23/building-community-through-excellent-customer-service/#comment-1791 Wed, 24 Jun 2009 00:56:10 +0000 http://blog.angelaconnor.com/?p=1262#comment-1791 Yes, it’s impressive and it worked great for you. We need to remember that not everyone wants to be telephoned though – regardless of whether the motives behind the call are purely customer service oriented. Personally, I don’t like receiving calls from people after I register at their website. Sometimes I’ll even hesitate to join in the first place if I know they’ll respond by telephoning me.

Another reminder that everyone is different and that works for one, doesn’t work for all!

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