Comments on: Horrible misconceptions about community management

By: Live from a Community Manager’s Inbox | SiliconANGLE

Live from a Community Manager’s Inbox | SiliconANGLE — Mon, 28 Feb 2011 18:18:12 +0000

[...] am always happy to discuss the difficulty of managing an online community. I’ve written about the misconceptions, provided tips on what it takes to find success, and explained the differences between a community [...]

By: Live from a Community Manager’s Inbox « Online Community Strategist

Live from a Community Manager’s Inbox « Online Community Strategist — Sun, 27 Feb 2011 14:26:24 +0000

By: Facebook's new moderation tools: a guide for page admins | Quiip

Facebook's new moderation tools: a guide for page admins | Quiip — Tue, 15 Feb 2011 01:20:50 +0000

[...] see the difference between true community managers who understand their craft and those who simply play one on the internet.” [edit page > your [...]

By: New Facebook “Fan Pages” Show Rules of Engagement are Still Important | SiliconANGLE

Fri, 11 Feb 2011 19:16:30 +0000

[...] We are finally going to see the difference between true community managers who understand their craft and those who simply play one on the internet. [...]

By: With new Facebook fan pages, rules of engagement are more relevant than ever « Online Community Strategist

Fri, 11 Feb 2011 16:09:59 +0000

[...] We are finally going to see the difference between true community managers who understand their craft and those who simply play one on the internet. [...]

By: Beware of misleading community manager job descriptions | SiliconANGLE

Beware of misleading community manager job descriptions | SiliconANGLE — Thu, 06 Jan 2011 20:27:32 +0000

[...] are widespread misconceptions about the qualifications needed to be [...]

By: Beware of misleading community manager job descriptions « Online Community Strategist

Thu, 06 Jan 2011 11:02:23 +0000

[...] are widespread misconceptions about the qualifications needed to be [...]

By: Angela Connor

Angela Connor — Wed, 17 Feb 2010 20:03:42 +0000

Hi Dave: It is very common to be overwhelmed at first and the feeling can come back at any given time so consider yourself forewarned. LOL! I'm glad you've found a company that you can grow with and that understand the issues that come along with this work. There will be days when you feel so completely alone and others when you are on top of the world. All the best of luck to you and feel free to bounce ideas off of me or shoot me an email.

By: Dave

Dave — Tue, 16 Feb 2010 04:32:10 +0000

Angela,
I had to laugh as I read your article. Not because you’re wrong, but because you’re so right. And I’m learning it first hand. I am an out of work copywriter who helped launch a WOM function as a hybrid discipline at a traditional agency between the PR department and the creative department. While that project was (and still is) very successful, I thought I knew what I needed to know to take that experience and call myself qualified to be a social media/community manager.

Couldn’t have been more wrong. But I’m a fast learner, and not at all married to my old way of doing things.

Fortunately, I’ve found an organization that’s willing to grow with me and I’m in a great situation. For the first couple months, I found myself completely overwhelmed. I’m just now starting to hit a stride and to all the people who commented on this post before me, this is one (formerly) out of work copywriter who’s eyes have been opened.

That being said, I love this work. I couldn’t go back to writing print ads if I tried.

By: Deborah Gemmell

Deborah Gemmell — Wed, 13 Jan 2010 00:35:12 +0000

Angela, as an Online Community Manager I totally agree with your comments. Many people still don’t really understand what and online community is and what a manager of such communities does – as indicated in the blog you refer to. I wonder why people write about things they don’t understand? Hopefully, ‘enlightenment’ will become more widespread.