Comments on: When members go rogue and other community frustrations

By: Tomorrow is Community Manager Appreciation Day « Online Community Strategist

Sun, 22 Jan 2012 20:25:02 +0000

[...] When members go rogue and other community frustrations [...]

By: Not your garden-variety troll | Community Angst

Not your garden-variety troll | Community Angst — Mon, 12 Dec 2011 02:49:59 +0000

[...] fun to handle, as a community manager or moderator, it can be a major headache to deal with. And it happens more often than you might [...]

By: Week Nine Wrap-Up, Week 10 Preview: The Finale! « New Media Entrepreneurship

Sun, 10 Apr 2011 05:20:00 +0000

[...] Creating Ethical Bridges from Journalism to Digital News, by Jan Leach, Nieman Reports (2009) [...]

By: Beware of misleading community manager job descriptions | SiliconANGLE

Beware of misleading community manager job descriptions | SiliconANGLE — Thu, 06 Jan 2011 20:27:36 +0000

[...] Members can and do, go rogue. [...]

By: Beware of misleading community manager job descriptions « Online Community Strategist

Thu, 06 Jan 2011 11:02:23 +0000

[...] Members can and do, go rogue. [...]

By: SiliconANGLE — Blog — Going Rogue: Managing the Double Agents in Your Community

Tue, 26 Jan 2010 22:08:52 +0000

[...] note: Cross-posted at Angela’s personal blog. [...]

By: Brinstar

Brinstar — Tue, 26 Jan 2010 03:28:06 +0000

IP banning definitely is not a cure-all. A lot of people have dynamic IP addresses, especially in Europe. You can block IPs all you want, but people can just get a new IP, especially if they’re very determined/resourceful.

I’m not sure what the solution is to a community as open as that one. The only thing that a CM or moderator is to continue to ban by email address until a better solution that is customer-friendly can be found. And I know that isn’t ideal.

At least with most online games, which is where my CM experience lies, your game account is tied to your forum account. The deterrent of losing access to your game is a decent enough one that it will make troublemakers think twice about being a problem on the forums.

By: Lolly

Lolly — Mon, 25 Jan 2010 19:02:41 +0000

I very much enjoyed your book – 18 Rules of Community Engagement.

For anyone who has ever been in a forum, it makes a fascinating read.

By: links for 2010-01-25 | Don't mind Rick

links for 2010-01-25 | Don't mind Rick — Mon, 25 Jan 2010 14:08:00 +0000

[...] When members go rogue and other community frustrations [...]

By: links for 2010-01-25 « burningCat

links for 2010-01-25 « burningCat — Mon, 25 Jan 2010 14:07:35 +0000

[...] When members go rogue and other community frustrations [...]