I am happy to announce the release of my very first Special Report.
The Community Manager Survey provides unique insights from 50 practicing community managers. It’s a in-depth look at the common struggles and intricate details of what it takes to succeed in a role that is growing in importance but commonly misunderstood.
The participants were open and honest, and their answers are quite revealing. I simply cannot thank them enough.
The report is geared toward managers looking to hire for this key organizational role and those interested in gaining a better understanding of the major issues associated with community management.
I’d like to send special thanks to the sponsors of the report: Social Strata, emoderation, comBlu, Sociia Internet Communications and Linqia Marketplace’s The Moderator Community.
There is a fee for this report. The information is valuable for businesses and took time to compile and create. Survey sponsors and participants will receive a free copy.
If you know someone who would benefit from this report, please spread the word. And let me know if you’re interested in a review copy.
Anyone who purchases will receive an additional report on the art of crafting community guidelines.
We’ve been talking about the importance and value of this role for two years now. It’s a conversation that must continue.











2 comments
Comments feed for this article
April 13, 2010 at 10:49 am
Rachel Happe
Hi Angela -
What is the fee for the report and how can people buy it? We’re happy to review and post about it if appropriate.
Thanks -
Rachel
April 22, 2010 at 8:02 am
Community Management Resources — SocialFish
[...] The Community Manager Survey is an in-depth look at the practice of community management. The report costs $39.99/$49.99 (depending on the format), but contains a lot of relevant and revealing information about the challenges community managers face. A few key insights from the report include the fact that only 1/3 of those surveyed report having a clear job description and more than half are seeking new community manager positions (related to the lack of clear job descriptions, I’m sure). [...]