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An early New Year’s resolution for brands confused about the definition of community
November 22, 2010 in Community Engagement | Tags: online communities, social media 2011 | 1 comment
Read this out loud, print it, tape it to the cork board in the cafeteria, post it on the intranet, e-mail it or send it via direct mail:
“In 2011, we will decide if we really want an online community, which requires commitment and true engagement, or just a bunch of fans and likes. And we will stop acting as though they are one and the same. “
If you need help with this, I am more than willing to chat.











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